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Custom Intro
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iPing's default introduction message is replaced by your own custom introduction message. You can record
your message via the phone or upload a ".wav" file.
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Transfer Calls
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When your customers receive notifications, they can automatically transfer back to your company without
having to dial a number. You can prompt your customer with a message like "If you would like to speak with a
company representative press 1 now."
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Caller ID
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You can choose any phone number you wish or no phone number to appear in your customer's caller id box when they receive your notification calls.
This feature is optional and can be configure in your account preferences.
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Call Retries
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The iPing notification system will make up to 3 attempts to connect with each customer to help insure your calls are answered.
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Import Contacts
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You can use iPing's Mr.Notify service to enter your contacts via the "Manage Contacts" web form.
However, if you you have a large call distribution list of contacts, you can import them by uploading
(comma separated) Excel ".csv" files. Most databases also export ".csv" files.
Also, you can import your Microsoft Outlook contacts with the Outlook Plugin for iPing.
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Answering Machine Detection
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The iPing Notification system automatically determines if an answering machine picks up the notification call.
The Notification system provides you with the option to leave the notification's information on your customer's answering
machine or not.
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Immediate Response
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Your customers receive time sensitive information that you provide via a personalized text message or audio file.
Once your customers receive your call they can give an immediate response to the question asked in your
Text or Audio Message.
You can view your customer's response via web pages.
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